If you have been frustrated trying to place a hold on a checked-out item, you are not alone.   Leslie, our cataloger, recently created these very handy instructions for placing a hold.

First, go to the library’s webpage and click on CATALOG in order to go to the online catalog:

Then click on BROWSE in order to search a title (or author, etc.)

A result list will appear:

Click the link for the title you want:

If there are no available copies, click on the hold request button, which is at the top of the screen.

(Note: don’t use the Place Hold Request button at the bottom of the screen)

You will then get this screen:

Type your library barcode (no spaces) and your PIN in the appropriate boxes.  Your PIN is usually the last four digits of your phone number.  You can also change your PIN by clicking on MY ACCOUNT when you are at the library’s home page or the library’s catalog page.  After you have entered your barcode and PIN you should get a message that says your request has been approved.

If you have any trouble with your PIN, or if you have any further questions, please call Reference at (802) 254-5290 x109, or asklibrarian@brooks.lib.vt.us.

Thanks, Leslie!