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robot Is your call important to YOU?  Check out to “bypass phone systems, talk to a live person, [and] share customer help tips.”   The site lists numbers for businesses and organizations in the U.S., Canada, and several other countries. Entries are dated so you know the information is current, and site users add tips and notes to increase your chances of reaching a real person.

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Brooks Memorial Library Reference Department:

Jeanne Walsh, Therese Marcy, Sharon Reidt, Jess Weitz, and sometimes Jerry